Shipping policy
Processing Time
All orders are baked fresh and shipped within 1 business day of being placed (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing the next business day.
Shipping Rates & Delivery
We offer free standard shipping on all orders over $45. Orders under $45 are charged a flat shipping rate of $X.XX at checkout.
Standard Shipping: estimated 3–5 business days
Expedited Shipping: estimated 1–2 business days
Delivery times are estimates provided by our shipping carrier and begin from the date of shipment, not the date the order was placed. Alyssa's Cookies is not responsible for delays caused by the carrier, weather, customs, or other circumstances outside our control.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow its journey to your door.
Shipping Destinations
We currently ship to addresses within the United States. We do not currently ship internationally.
Subscription Orders
If you're subscribed to a recurring delivery, your order will automatically process and ship according to your selected frequency (e.g., every 2 weeks, every 4 weeks). You can manage, pause, or cancel your subscription anytime from your account.
Damaged or Missing Items
Cookies are delicate! If your order arrives damaged, incomplete, or you believe it's been lost in transit, please reach out within 7 days of the delivery date and we'll make it right.
Questions?
We're happy to help with anything shipping-related.
Alyssas Bakery
4300 US Hwy 1, Suite 203-176
Jupiter, FL 33477
Email: office@alyssascookies.com
Phone: 561-401-2873